‘If your smart meter catches fire, it’s important to prioritize your safety and take immediate action. Here are the steps you should follow:

Stay calm and evacuate: If you notice flames or smoke coming from your smart meter, immediately evacuate the area and move to a safe location away from the meter and any potential hazards.

Call emergency services, such as the fire department, and report the incident.

Cut off the power supply: If it is safe to do so, and you can access your circuit breaker or fuse box, turn off the power supply to the smart meter by switching off the relevant circuit breaker or removing the fuse.

This can help prevent further electrical hazards.

Do not attempt to extinguish the fire: Do not attempt to extinguish the fire yourself, as smart meters are electrical devices and can pose a risk of electrocution. Leave firefighting to trained professionals.

Do not touch the smart meter: Do not touch the smart meter or any nearby electrical equipment, as they may be hot or energized. Stay at a safe distance and wait for emergency responders to arrive.

Inform your utility company: Contact and report the smart meter fire. They will likely have emergency procedures in place to address the situation and may need to disconnect power to the meter or take other appropriate actions.

Document the incident: Take photos or videos of the smart meter fire and any damage caused. This documentation can be helpful for insurance claims or investigations.

Follow instructions from emergency responders and utility company: Cooperate with emergency responders and utility company personnel who arrive on the scene.

Follow their instructions and provide any necessary information or assistance.

Smart meter fires are rare but serious incidents that should be handled with caution.

Prioritizing your safety, evacuating the area, cutting off the power supply (if safe to do so), and contacting emergency services and your utility company are critical steps to take if your smart meter catches fire.

Safety Precautions

Safety precautions for new smart meters include professional installation, following manufacturer instructions, avoiding tampering or unauthorized modifications, not overloading electrical circuits, ensuring proper maintenance, keeping the area around the meter clear, and promptly reporting any issues to your utility company.’